Interview Guide


We all know that coming to an interview can be a daunting experience. No matter who you are it is perfectly natural to worry about what to expect, what to say, and even what outfit to wear. Because we know this, and because we want to make sure you get the best out of your experience at Thorntons, we have put our heads together and come up with some advice on how to ensure you are ready to amaze any potential interviewers! We have split the advice into tasty digestible chunks so feel free to nibble away!

Bringing People Together

Before the Interview

  1. Know the company - Whilst we try to provide you with much of this information throughout the recruitment process and throughout our website it is still a good idea to think about doing some research of your own. Browse our company website, understand who our competitors are and who our customers are. Think about the product we make, visit a store and see how we sell our products and most importantly make sure you try some of the yummy products!
  2. Plan for the interview - Again, we try to give you as much information as possible before the interview, but it doesn't do any harm to ask some extra questions. Find out what process will be followed and who will be in the interview. Don't be afraid of asking about the role, the team and challenges so you can prepare some answers for the day.
  3. Find out where to go - Whilst this seems obvious, nothing frays the nerves like being stuck in traffic 5 mins before the start of the interview! Take the time to find out where the interview will be held. If you can, drive the route a couple of days before to make sure you know about any pesky roadworks. If you are travelling far and can't do a trial run, get in contact with one of us here and we will be happy to advise you of any directions or potential delays.
  4. Dress for success! - Whilst we want to talk to you about your skills, we all know first impressions count. Dress appropriately for the interview. You want the interviewer to be focussed on your skills and experience not the comedy tie and neon pink socks. Think smart, professional and clean.
  5. Get your stuff together - Before the interview, make sure you have a fresh copy of your updated CV, a copy of the advert or job description and any notes you need to help you on the day. If you are asked to create a presentation make sure you have it ready in an appropriate format and plan for all eventualities (a good USB stick is a life saver!).

During the interview

So the day has arrived, you have done all of your preparation and your clothes are freshly pressed. Aim to arrive 15 minutes before the interview so that you can take the time to compose yourself and take a last minute look through any notes and make sure you have all of the details needed about the interviewers. Try to make a positive first impression on all you meet. Be polite, courteous and friendly.

It goes without saying that you should aim to be clear and relevant in your interview answers but sometimes nerves do creep up on you. If you find yourself getting nervous, take time to think about what you really want to say and don't feel you have to rush into an answer. Interviewers want you to succeed and will be prepared to wait for a great answer!

After the interview

An interview is a two way session so don't be afraid to ask questions about the position, strategy and culture. Its an important decision for you too, so make sure you walk away from the interview with all the information you need. This is your time to gather all the little bits you need to help you make a decision. We firmly believe that it is important for us to be clear, honest and positive about the opportunity available so we will be happy to answer any questions about the business or the role. Take the time to find out how long the process will last and what stages will follow. Find out about the challenges as well as the opportunities and ask about the team. You may be potentially spending 8 hours a day with them soon so its good to get to know the personalities and ways of working!

Finally regardless of the outcome, ask for feedback. Its hugely important for you to understand what went well and where you could potentially make some improvements. At Thorntons, we always strive to give you balanced feedback so just drop one of the Resourcing Team a call and we will be happy to talk it through with you.